Booking and Payment:
- To secure your spot on one of our cycling and trekking tours in Kashmir, India, a non-refundable deposit is required at the time of booking. The deposit amount will be specified during the booking process.
- Full payment of the tour cost is due [number of days] days prior to the scheduled tour date. Failure to complete the payment by this deadline may result in the cancellation of your booking.
Accepted Payment Methods:
We accept payment via [list accepted payment methods, e.g., credit/debit card, bank transfer, PayPal, etc.]. Please note that additional transaction fees may apply depending on the chosen payment method.
Cancellation by Participant:
If you need to cancel your booking for any reason, you must notify us in writing at least [number of days] days prior to the scheduled tour date to be eligible for a partial refund (excluding the non-refundable deposit).
Cancellations made within [number of days] days of the tour date are not eligible for a refund, and the full tour cost will be forfeited.
Cancellation by MTB Kashmir:
- In the unlikely event that we need to cancel a tour due to circumstances beyond our control, such as adverse weather conditions, natural disasters, or insufficient bookings, we will offer you the option to reschedule your tour to an alternative date or receive a full refund, including the deposit.
- MTB Kashmir will not be responsible for any additional expenses incurred by participants as a result of tour cancellations, such as travel arrangements or accommodation bookings.
Changes to Bookings:
Changes to tour dates or participant numbers may be accommodated subject to availability and with advance notice. Additional charges may apply for changes requested within [number of days] days of the scheduled tour date.
Participant Responsibilities:
- Participants are responsible for ensuring they meet all the tour requirements, including physical fitness levels and any specific gear or equipment needed for the tour.
- Failure to meet these requirements may result in the cancellation of the participant’s booking without eligibility for a refund.
Contact Information:
For any inquiries or to request a cancellation, please contact us at [contact email/phone number] during our business hours [mention business hours].
By booking a tour with MTB Kashmir, you agree to abide by the terms and conditions outlined in this Payment & Cancellation Policy. We appreciate your understanding and cooperation.
